Shipping policy

At Colorty, we are committed to providing reliable and convenient shipping options for customers worldwide. Enjoy FREE standard shipping on eligible orders with no minimum purchase required.

Order Processing Time

Orders are processed within 1–3 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information so you can monitor your package delivery status.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.
  • Processing times may be extended during holidays, promotional events, or periods of high order volume.
  • Delivery estimates do not include order processing time.

Shipping Time

Delivery times depend on your shipping location and carrier service.

United States

Standard Shipping

  • Shipping Fee: FREE
  • Estimated Delivery Time: 3–6 business days

Please note that delivery times may vary due to carrier delays, weather conditions, or other circumstances beyond our control.

International Shipping

International shipping availability and delivery times may vary depending on the destination country, carrier service, customs clearance, and local delivery conditions.

Customers are responsible for any customs duties, taxes, or import fees required by their destination country.

Order Tracking

Once your order ships, a tracking number will be sent to your email address.

You can use the tracking number to check your package status through the carrier's tracking system.

If you have not received tracking information within the expected timeframe, please contact our customer support team.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order.

Once an order has been shipped, we may not be able to change the delivery address.

Colorty is not responsible for delays or delivery failures caused by incorrect or incomplete shipping information provided by the customer.

Lost or Delayed Packages

While we work with reliable shipping carriers, delivery delays may occasionally occur due to:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Incorrect shipping information
  • Other circumstances beyond our control

If your package has not arrived within the expected delivery timeframe, please contact us and our team will assist you.

Order Changes

If you need to update your shipping address or modify your order, please contact us as soon as possible.

Once an order has been shipped, changes may no longer be possible.

Contact Us

If you have any questions about your order or shipping status, please contact our support team:

Email: support@colorty.com

We are always happy to help.