Terms of service

Effective Date: August 6, 2026

Welcome to COLORTY. These Terms of Service ("Terms") govern your use of the COLORTY website and your purchase of products through our online store. By visiting our website, placing an order, or using our services, you agree to be bound by these Terms and our related policies, including our Privacy Policy and Refund Policy.

If you do not agree with these Terms, please do not use our website or purchase our products.

About COLORTY

COLORTY provides reliable labeling and printing solutions, including compatible label tapes, thermal labels, photo printing supplies, and other printing accessories designed for home, office, and business use.

Our website allows customers to browse products, place orders, and access related services through our online store platform operated by Shopify.

Account and Website Use

You may browse and use our website for personal and lawful purposes.

When creating an account or placing an order, you agree to provide accurate, complete, and current information, including your name, email address, billing details, and shipping information.

You are responsible for maintaining the confidentiality of your account information and any activities performed through your account.

Customers may place orders without creating an account where available.

You must not use our website for:

  • Any unlawful purpose
  • Fraudulent activities
  • Attempting to damage or interfere with website operations
  • Copying, reproducing, or misusing our content without permission

COLORTY reserves the right to restrict or terminate access to users who violate these Terms.

Product Information and Compatibility

We make every effort to ensure that product descriptions, images, specifications, and compatibility information are accurate.

However:

  • Product colors may vary slightly depending on your screen settings.
  • Product packaging or appearance may change without prior notice.
  • Compatibility information is provided based on available manufacturer specifications.

Before purchasing, customers are responsible for confirming that the product is compatible with their printer or label maker model.

If you need assistance confirming compatibility, please contact our customer service team before placing an order.

Brand names and printer models mentioned on our website are used for compatibility identification purposes only. COLORTY is not affiliated with, endorsed by, or sponsored by the original equipment manufacturers unless explicitly stated.

Orders and Acceptance

When you place an order on COLORTY, you are submitting a purchase request.

An order is considered accepted only after:

  • Payment has been successfully processed; and
  • COLORTY sends an order confirmation email.

We reserve the right to refuse or cancel orders due to:

  • Incorrect product information
  • Payment issues
  • Suspected fraud
  • Product availability problems
  • Pricing errors

If an order is canceled after payment has been received, we will issue a refund according to our Refund Policy.

Pricing and Payment

All prices displayed on our website are listed in the applicable currency and may change without notice.

The final amount charged includes:

  • Product price
  • Applicable taxes
  • Shipping fees
  • Any additional charges shown during checkout

Applicable sales taxes or other required charges will be calculated during checkout based on your location and applicable regulations.

Customers are responsible for providing accurate payment information.

By completing a purchase, you confirm that:

  • You are authorized to use the payment method provided.
  • All payment information submitted is accurate and complete.

Shipping and Delivery

COLORTY processes orders within the estimated processing time shown on our website.

Delivery times are estimates only and may be affected by:

  • Shipping carriers
  • Customs clearance procedures
  • Weather conditions
  • Holidays
  • Events beyond our reasonable control

COLORTY is not responsible for delays caused by third-party shipping providers.

Customers are responsible for providing correct shipping information. Additional costs caused by incorrect or incomplete addresses may be the customer's responsibility.

Please refer to our Shipping Policy for more details.

Returns and Refunds

Returns and refunds are handled according to our Refund Policy.

Before returning any product, customers must follow the instructions provided by COLORTY.

Products returned without prior approval may not be accepted.

For detailed information regarding eligibility, return procedures, and refund processing, please review our Refund Policy.

Intellectual Property

All original content created by COLORTY, including but not limited to:

  • COLORTY logos
  • Original product images
  • Website text
  • Graphics
  • Website design
  • Marketing materials

is owned by COLORTY or its licensors and is protected by applicable intellectual property laws.

Third-party trademarks, brand names, and product names belong to their respective owners and are used only for product identification and compatibility purposes.

You may not copy, reproduce, distribute, modify, or use COLORTY content for commercial purposes without written permission.

Third-Party Services

Our website may contain links or services provided by third parties.

COLORTY does not control and is not responsible for the content, availability, or practices of third-party websites.

Any interactions with third-party services are subject to their own terms and policies.

Privacy Protection

Your privacy is important to us.

Personal information collected through our website is handled according to our Privacy Policy.

By using our website, you acknowledge and agree that your information may be processed to:

  • Complete orders
  • Provide customer support
  • Improve our products and services
  • Send marketing communications when permitted

Customer Feedback

If you provide reviews, suggestions, comments, or other feedback, you grant COLORTY a non-exclusive right to use such content for business purposes, including improving products, displaying customer reviews, and communicating with customers.

You are responsible for ensuring that submitted content:

  • Does not violate any laws
  • Does not infringe third-party rights
  • Does not contain misleading or harmful information

Disclaimer

COLORTY provides products and services on an "as available" basis.

While we strive to maintain accurate information, we do not guarantee that:

  • Website content is completely error-free
  • Services will always be uninterrupted
  • Products will meet every individual expectation

Customers are responsible for verifying printer and device compatibility before purchase. COLORTY provides compatibility information as guidance but cannot guarantee compatibility with every device variation.

Certain limitations may not apply in jurisdictions where consumer protection laws provide additional rights.

Limitation of Liability

To the maximum extent permitted by law, COLORTY shall not be responsible for indirect, incidental, or consequential damages resulting from:

  • Website use
  • Product use
  • Shipping delays
  • Third-party services
  • Unauthorized use of customer accounts

Our liability shall not exceed the amount paid by the customer for the product or service giving rise to the claim.

Changes to These Terms

COLORTY reserves the right to update or modify these Terms at any time.

Updated Terms will be posted on this page with the revised effective date.

Your continued use of our website after changes are posted means you accept the updated Terms.

Contact Us

If you have any questions about these Terms of Service, please contact us:

COLORTY

Email: support@colorty.com